| Problem |
Cause |
Solution |
| Cloudy ice cubes or milky colored
water. |
Bad membrane
|
Replace Membrane and sanitize
when below 75% rejection |
| |
Water supply.
|
High oxygen content
Some refrigerators freeze differently, leaving the ice cube
looking cloudy. Let cube dissolve in glass of water. If just
air, will float to surface and dissipate. |
| |
System is still new. |
This is normal and should clear up in two
weeks |
| |
|
|
| Noisy drain or faucet. |
Air gap faucet. |
A little noise is common with air gap faucets.
Check manual to be sure installed in proper location. Allow
two weeks for air to work out of system. |
| |
Drain tube. |
Check that drain tube from faucet is continuously
down hill to drain. Loops or dips will cause noise. |
| |
|
|
| Filter bowl leak. |
O ring not sealed properly. |
If damaged, replace. If dirty, clean, lubricate
and retighten filter bowl. Hand tighten firmly. |
| |
|
|
| Hole on faucet is leaking. |
Drain clamp slipped.
|
Align hole in drain clamp with hole in drain
pipe. |
| |
Drain tube loops or dips. |
Shorten drain tube from faucet until smooth
down hill flow to drain. |
| |
Restriction in drain tube. |
Disconnect drain tube and clean out restriction.
(Food particles from garbage disposal). |
| |
|
|
| Water does not taste or smell right. |
Bad membrane. |
Replace membrane when below 75% rejection
and sanitize. |
| |
Filters have expired. |
Replace filters. Should be replaced every
6 to 12 months. |
| |
Little water use. |
Drain entire tank. Should be done every
2 weeks. |
| |
System needs sanitizing. |
Sanitize (see Sanitizing Instructions) and
replace filters. |
| |
|
|
| Little water from faucet. |
Over pressurized tank. |
When empty, tank pressure should be between
5 – 12 psi. |
| |
Incoming water pressure is below 40 psi. |
Increase pressure to 40 psi.
System takes 6 to 10 hours to completely fill. |
| |
Bad check valve. |
Replace check valve. |
| |
Tank valve not open. |
Open valve. |
| |
Bad storage tank. |
Replace storage tank, If not bad, check
that tank air pressure is between 5 – 12 psi when empty. |
| |
Filters clogged. |
Replace filters. |
| |
Kinked tube. |
Unkink tube. If damaged, replace tube. |
| |
|
|
| System is continually running. |
Shut off valve not working. |
Replace shut off valve. |
| |
Low water pressure. |
Increase water pressure to 40 psi. |
| |
Leak in line to refrigerator. |
Check pressure at refrigerator with system
and tank valves off. If pressure drops, find leak and repair.
|
| |
System is new. |
Allow 2 weeks for air to bleed. |
| |
|
|
| Ice maker not working |
Ball valve to ice line is off. |
Turn on, also check for any kinked tubes. |
| |
Ice maker handle in refrigerator is off. |
Pull to down position. |
| |
Ice maker line frozen. |
Thaw with hair dryer. Make sure you have
a full tank of water before turning icemaker on. |
| |
Tube to refrigerator is kinked. |
Find kink and repair. |
| |
|
|
| No water out of refrigerator door. |
1 quart reservoir not full. |
Hold down dispenser handle for approximately
2 minutes until water comes out. Make sure R.O. tank is full. |
| |
|
|
| Makes water slow. |
Normal R.O. process. |
Your R.O. system makes water a drop at a
time. 3 gallons storage tank should be full in 6 – 10
hours. |
| |
Low water pressure. |
Increase to 40 psi. Check for kinked tubes. |
| |
Filters plugged |
Replace filters. |
| |
Bad membrane. |
Replace membrane. |
