| Problem |
Cause |
Solution |
| Softener fails to regenerate. |
Electricity interrupted to system
|
Assure continuous current outlet,
fuses ok, plug system in. |
| |
Timer motor defective.
|
Replace timer motor. |
| |
Power failure. |
Reset time of day. |
| |
|
|
| Softener is not softening |
Bypass valve is in the bypass position. |
Move bypass valve to service position. |
| |
No salt in brine tank. |
Add salt to brine tank above water level |
| |
Internal leak. |
Replace seals, spacers, piston or distributor
tube. |
| |
Hot water is hard |
Drain hot water tank and fill with soft
water |
| |
System may not be regenerating often enough |
Increase hardness setting. |
| |
|
|
| Unit uses too much salt. |
Excessive water in brine tank. |
Brine draw not functioning. Clean injectors. |
| |
salt setting incorrect |
Check and reset salt settings. |
| |
|
|
| Loss of water pressure |
Iron build up in water conditioner |
Clean control and add resin cleaner. Increase
regeneration frequently |
| |
Inlet of control plugged. |
Remove piston and clean control of foreign
material. |
| |
|
|
| Iron in conditioned water. |
Fouled resin bed. |
Add resin cleaner, increase frequency of
regeneration. |
| |
|
|
| Too much water in brine tank. |
Plugged drain line flow control. |
Clean flow control. Put system into brine,
rinse and draw until only 4" of water is left in bottom
of brine tank. |
| |
|
|
| Softener fails to draw brine. |
Internal controls leak. |
Change seals,spacers, or piston. |
| |
Injectors plugged |
Clean injectors. |
| |
|
|
| Valve cycles continuously. |
Faulty timer mechanism |
Replace timer motor |
| |
|
|
| Leaks water to drain continuously |
Internal control leak |
Replace seals, spacers or pistons |
| |
Timer motor stopped or jammed |
Replace timer motor |
| |
Control valve jammed in brine or backwash position |
Replace seals, spacers or pistons |
